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Call center management system

The project Call Center Management System automates the operations of a call center by giving replies to the customer’s queries. By adding more entries to the database store, the application can respond to more number of queries from thecustomers. The importance is given on giving correct reply to the input queries. 

Project ID : 101220111231011

Project Name : Call Center Management System

The project gets the queries from the various customers and stores themin a centralized data store. When there are number of queries the queries arestored up in a queue and then the queries are processed one by one. There areseparate blocks called data recognizer for recognizing the data, i.e. queries,and data interpreter for interpreting those queries. The input query from thecustomer is first recognized by the data recognizer by comparing with theentries in the data base store. In the database the solution for each and everyquery is stored and maintained. Then it is interpreted as what type of query itis and how it should respond to the query. The input query is compared with thequeries in the database store. The solution for the input query is founded. Theinformation service switch switches the application between different types ofdistributed services. The final result, the reply tothe customer’s query is obtained at the end.
Front End : VB.net
Back End : SQL server

Comments ( 61 )

  1. plz plz send me cyber cafe managment system mini project in c++ to([email protected])…..its very urgent…plz

  2. plz snd me the source code of call center management systeam..plzz…at [email protected]…..

  3. plz send me project at [email protected]

  4. plz send me project of call center management system in c++
    [email protected]

  5. can i get the source code for call centre management in vb not in vb.net..Please do send it on [email protected]

  6. plse send me the whole running project…
    my mail id is [email protected]

  7. please send me the whole running project.

    my mail ID is [email protected].

    thanks a lot.

  8. plz send me project of call center management system in php or c#.
    [email protected]

  9. plz send me project of call center management system in c++
    [email protected]

  10. plz send me project of call center management system in vb.net
    [email protected]

  11. plz send me the whole running project my mail ID is [email protected]

  12. plz send me the complete java project on online call center management. my mail id is [email protected]. Its urgent. plz send it soon.

  13. plz send me project of call center management system in vb.net
    [email protected]

  14. plz send me project of call center management system in vb.net

    [email protected]

  15. Please send me the project of call center management system in vb.net
    email:[email protected]

  16. please send me this project’s coding and design view

  17. plzzzzzzzz send me this project in android at [email protected]

  18. pls send me order taking project in vb.net at [email protected]

  19. please send me this project’s coding and design view [email protected]

  20. plz send me the full report for all diagrams & id is [email protected]

  21. Please send project code designed in java to my mail [email protected]

  22. plz send me this project… i need this badly. call center management system in vb6…
    my email add is “[email protected]

  23. admin pls send me the synopsis for this project

  24. pls sent me this project call center management system in c# and sql

  25. plz send me this project….call center management system in .net with full reports ,its urgent,my e.mail address is [email protected]

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