Call Center Management System

Call Center Management System is an Intranet and Internet Application which deals with Automation of a call center, Recruitment, performance of call center executives, payroll management and also deals with Customer Queries.

This is a nice topic this information we collected from seminar projects website, and our project student so much interested to develop this project.


The Modules of the Project are:-

  • Customer Registration : This module deals with Customer Registration to the web site before querying to the call center Executive.
  • Customer Queries : This module deals with queries put forth by the customer through mail.
  • Recruitment Module : This module deals with Recruitment process of a call center executive
  • Payroll Module : This deals with payment calculation of a call center employee based on the policies of the company.
  • Employee Module : This deals with managing the call center employees and customers.

System Requirements

Hardware Requirements
PROCESSOR : 32 BIT, Pentium “ IV
RAM : 256 MB
HARD DISK : 40 GB
MONITOR : SVGA Monitor (800 * 600 RESOLUTIONS)
CLOCK SPEED : 266 MHz
KEYBOARD : 101 KEYS
MOUSE : Logitech
FLOPPYDRIVE : 1.44 MB

Software Requirements:
OPERATING SYSTEM : Windows 2000/XP.
FRONT END : XML,DHTML.
BACK END : Oracle 90.
MIDDLEWARE : J2EE.
SERVER :Tomcat4.1.

StudentProjects.Live

A collection of source codes that I wrote in VB 6.0, ASP.NET, PHP, C#.NET, VB.NET and JAVA in a course of my career as web developer and software engineer that I would like to share to my fellow programmers. Some of the codes here is not my original work that I found over the Internet and Books while I'm learning how to program. I hope you find my work useful in your learning in programming. Please share my work to other people also who interested to learn the basics of web development and programming. Thank you very much and Happy Productive Programming Everyone.
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Arjun Prajapati
Arjun Prajapati
8 years ago

how to downlaod this project since you have not provide any way to download it..

Inamdar Aasif
Inamdar Aasif
8 years ago

where to download this project !!!

Admin
8 years ago
Reply to  Inamdar Aasif

there is a link to download in the project

BHARGAV
BHARGAV
8 years ago

There is no option in this web site to download any project

Vera
Vera
8 years ago

how do i download a sample of this project?

Krunal
Krunal
7 years ago

how to download any project sample ?