Call Center Management System is an Intranet and Internet Application which deals with Automation of a call center, Recruitment, performance of call center executives, payroll management and also deals with Customer Queries.
This is a nice topic this information we collected from seminar projects website, and our project student so much interested to develop this project.
The Modules of the Project are:-
- Customer Registration : This module deals with Customer Registration to the web site before querying to the call center Executive.
- Customer Queries : This module deals with queries put forth by the customer through mail.
- Recruitment Module : This module deals with Recruitment process of a call center executive
- Payroll Module : This deals with payment calculation of a call center employee based on the policies of the company.
- Employee Module : This deals with managing the call center employees and customers.
System Requirements
Hardware Requirements
PROCESSOR : 32 BIT, Pentium “ IV
RAM : 256 MB
HARD DISK : 40 GB
MONITOR : SVGA Monitor (800 * 600 RESOLUTIONS)
CLOCK SPEED : 266 MHz
KEYBOARD : 101 KEYS
MOUSE : Logitech
FLOPPYDRIVE : 1.44 MB
Software Requirements:
OPERATING SYSTEM : Windows 2000/XP.
FRONT END : XML,DHTML.
BACK END : Oracle 90.
MIDDLEWARE : J2EE.
SERVER :Tomcat4.1.
how to downlaod this project since you have not provide any way to download it..
where to download this project !!!
there is a link to download in the project
There is no option in this web site to download any project
This project is only reference taken from other site.
We have not developed this project
how do i download a sample of this project?
how to download any project sample ?